WebP images are not being offloaded to Optimole cloud and are kept on the site, even when manually offloaded.

[Nazrinn]

Description

Hello there!

So it seems that images converted to WebP on my site (via the Modern Image Formats plugin) cannot be offloaded by optimole and it's making my site take a lot of unecessary space on my server.

Step-by-step reproduction instructions

1. Install Optimole.
2. Enable cloud sync.
3. Install Modern Image Formats.
4. Upload an image.
5. Once it is confirmed that the image is in WebP format, attempt to offload it to Optimole cloud.
6. Check the image URL. You'll see that the image URL is still local.

Screenshots, screen recording, code snippet or Help Scout ticket

You can see a video recording of the attempted offloading here.

Environment info

https://pastebin.com/9BjDSzhy

Is the issue you are reporting a regression

No

[selul]

@Nazrinn thanks, will have a look.

[selul]

@Nazrinn, I haven’t been able to replicate this issue. Here’s what I did:

1. Enabled Storage on Optimole Cloud only (screenshot).
2. Installed the Modern Image Formats plugin.
3. Uploaded a sample image to the Media Library.
4. The image was successfully offloaded to Optimole.

Let me know if I’m missing any steps. For reference, the only plugins installed on the site are Optimole and Modern Image Formats.

Thank you!

[Nazrinn]

Mh I see. Unfortunately I don't have a huge amount of time to troubleshoot but I could give you access to my WordPress environment so you can see what's going on. How does that sound?

[selul]

Hi there,

Sure, I can try to troubleshoot, get in touch with us via optimole.com/contact to sync on the details.

Thank you!