From b781ab7ae3122fe9a9b7a2aa6b0d6cf898a29dcd Mon Sep 17 00:00:00 2001
From: Shravan Shankar <118773938+shrshankar@users.noreply.github.com>
Date: Thu, 16 Oct 2025 15:19:14 -0700
Subject: [PATCH] Update faqs-sales-qualification-agent-engage.md

---
 ce/sales/faqs-sales-qualification-agent-engage.md | 9 +++++++++
 1 file changed, 9 insertions(+)

diff --git a/ce/sales/faqs-sales-qualification-agent-engage.md b/ce/sales/faqs-sales-qualification-agent-engage.md
index a6fba63c47..a2abcca74b 100644
--- a/ce/sales/faqs-sales-qualification-agent-engage.md
+++ b/ce/sales/faqs-sales-qualification-agent-engage.md
@@ -62,3 +62,12 @@ The Research-only mode has a configuration experience that allows admins to pers
 ## Which languages are supported by the Research and engage mode?
 
 The Research and engage mode is only supported in English language.
+
+## Can I customize the research capabilities of the Sales Qualification Agent?
+Yes. You can enrich the agent’s research by adding internal and public knowledge sources. This applies to both Research-only and Research+Engage modes.
+Examples of customizable research areas:
+
+- Company Background: Internal CRM tables, curated industry sources.
+- Strategic Priorities: Annual reports, internal strategy docs.
+- Financials: Dataverse finance tables, SEC filings.
+- Recent News: Limit public sites to those most relevant to your industry.