User Testing in Lexington

Week 1 Findings:

Topics: why did people sign up for the ones they did?

• 7/9 people signed up for code complaints
• 4/9 people signed up for building permits
• 2 of the above participants signed up for both
• (Code complaints) "Having a child of my own it is important that I know the places I take are up to code and safe." –Shelby O'Rourke
• (Code complaints) "I selected this topic because I am new to Lexington and I am interested to find out what the common code complaints are in the city." –Meghan Houbolt
• (Building permits) "My concern is that the developers... will see the development opportunities downtown and bring terrible suburban-style, single-use, automobile centered development to downtown." –Ryan Cooper

Home or Work?

• 7/9 people signed up with their home address
• 1/9 people signed up with their work address
• 1/9 person signed up for their council district (legislative aide)