[BUG] Error with something

[djaeseong]

🚨 Photo Grid Not Displaying Images on iOS Device

Package: flutter_wechat_assets_picker
Platform: iOS
Issue type: Bug
Flutter version: 3.32.8
Plugin version: 9.8.0
iOS version: iOS 18.7.2
Device model: ???

📌 Issue Summary

Some of our users reported that when opening the asset picker, the photo grid shows blank placeholders instead of thumbnails. Only empty circles are rendered, and no images are visible in the picker UI.

This makes it impossible for affected users to select any photos.

🔍 Observed Behavior

The picker opens normally.
Instead of showing photo thumbnails, all grid items appear blank (as seen in screenshot).
The confirm button (“확인”) is visible but disabled.

No error message appears in console (in our case), but images fail to load.

📸 Screenshot

✔️ Expected Behavior

Thumbnails should load normally and be selectable.

🧪 Steps to Reproduce

Open AssetPicker.pickAssets(...) on an iOS device.
For some users, the grid loads but no thumbnails appear.
User cannot choose any photos.
(Issue seems to occur only for specific users / devices.)

🔧 Additional Information

Permissions (NSPhotoLibraryUsageDescription, etc.) are correctly configured.
Other users on the same app do not experience this issue — appears device-specific.
The issue screenshot suggests that asset fetch is failing silently.
If helpful, I can provide:
Full console logs
Permission checks
Code snippet used for initializing the picker

📄 Code Snippet
final result = await AssetPicker.pickAssets(
context,
pickerConfig: const AssetPickerConfig(
requestType: RequestType.image,
),
);

🙏 Request

Could you please help identify why thumbnails may fail to load on certain iOS devices?
Any guidance on further debugging or known compatibility limitations would be appreciated.

Thanks for your great work on this package!

[calvingit]

My app has the same problem. It's not just iOS users, but also Android users. There are only a few users experiencing it. No exceptions or errors throw.