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Description
Please help!!
I'm having trouble to trade with leverage on the BTC/USD futures via API (3Commas). The trade does happen but with only 1x leverage.
I'm trying to have 20x leverage on the BTC/USD via API (3Commas) on 50USD worth account.
I had initial inquiry on the live chat and the lady told me i'm from restricted country which I believe she is mistaken because i'm from South Korea, not North Korea. I reached out again for live support and then she told me that it cannot be addressed in live chat but asked me to submit the ticket. Then i submitted the ticket and got response that i should check here.. (very inefficient way to guide people.. )
Just for my purpose, I did try 2x leverage trade on the Web (not via API) manually, and i was able to trade with 2x leverage. So it seems like there is some API related issue..
please let me know how i could potentially solve this issue. thank you.