Add Support for Dead-link clicks and Frustrated Clicks

[rob-ellison-jet]

Is your feature request related to a problem?
A few other web analytics product offer new events that help identify bad user experience "Frustration Signals". It would be great if Snowplow trackers could also offer this. Datadog and FullStory to name a couple but I'm sure there are more.

Describe the solution you'd like
A snowplow plugin that allows the tracking of Events based on the following frustration signals:

• Dead clicks - A click on a link/button that leads to no action
• Rage/Frustrated Clicks - Multiple clicks on the same button/link
• Error Clicks - A click right before a javascript error is thrown
• Mouse Thrashes - Moving the mouse in a frustrated way (perhaps harder to implement, more performance impact)

Describe alternatives you've considered
This could be implemented and logged as a unstructured event but though this might be a product gap that could benefit the wider snowplow community
.
Additional context
Datadog Article
FullStory Article

[miike]

This is a super interesting idea, I'll raise it with the team. I'm not super familiar with exactly the thresholds for some of these measures but can't imagine they are particularly difficult to implement (looks like the articles mention some of them, we may want to make them configurable though).

Mouse thrashes we likely can't do - we don't have anything that tracks mouse movement at the moment but I think the rest should be quite doable as a plugin to the tracker!

[miike]

@rob-ellison-jet - in terms of design would you be ok with one event (self-describing event) for each dead click / rage click event or do you think they need to batched in some form?

[rob-ellison-jet]

Hey @miike , I think perhaps a series of clicks/taps within a time window should emit a single event. Otherwise this could lead to some excessive logging of events.