Troubleshooting

Finding where app is installed

If you are looking for any of the following:

• Error log (WinDynamicDesktop.exe.log)
• Settings file (settings.conf)
• Themes folder (themes)

the folder where these are located will be different depending on how you installed the app:

• Installer - Folder that you chose during the installation process (default location is %LOCALAPPDATA%\Programs\WinDynamicDesktop)
• Microsoft Store - Folder where the app package is located (likely %LOCALAPPDATA%\Packages\38719TimothyJohnson.WinDynamicDesktop_rfarkse4rn21a\LocalState)
• Portable EXE - Folder where the app EXE is

Note: %LOCALAPPDATA% is an environment variable that you can type into File Explorer and it should automatically take you to your Local AppData folder.

Obtaining detailed logs

When reporting an issue it is useful to provide as much info as possible to reproduce it. The file WinDynamicDesktop.exe.log only contains information about any errors that have occurred. Follow these steps to log all of your app config data (with location info redacted for privacy):

1. Create a file named debug.log in the same folder where WinDynamicDesktop.exe is located (see the section above if you don't know where it is).
2. Launch WinDynamicDesktop (if it's already running, exit from the system tray menu and restart it).
3. The app will write data to the debug.log file. Attach this file to your bug report.
4. Delete the debug.log file afterwards, to prevent WinDynamicDesktop from unnecessarily writing to it every time it launches.