FAQ Count is not getting updated correctly!!

[seemaussharma-dev]

Description:

The FAQ question count for each category is not updating correctly. When generating FAQs, the system assigns a random ID to each question, but the question count displayed for each category does not match the actual number of questions present.

Steps to Reproduce:

• Generate a new FAQ entry or Delete the FAQ entry under a specific category.

• Observe that a random ID is assigned to the question.

• Navigate to the FAQ category list where the question count is shown.

• Compare the displayed count with the actual number of questions in that category.

Expected Behavior:

The question count for each category should update automatically and accurately reflect the total number of questions under that category.

Impact:

Leads to confusion when viewing FAQ category statistics.

[thorsten]

Which random ID do you mean?

[thorsten]

It's no coincidence; it starts with 1 and increases with each new FAQ.

[thorsten]

Why do you have duplicate entries? Something's wrong with your database.

[seemaussharma-dev]

About the duplicate entries, I have another question. It seems that when I create a new FAQ and click the submit button, the system takes a long time to respond. Because there is no immediate feedback, I click the submit button again, which may be causing the duplicates. This happens quite often, though not always.

[seemaussharma-dev]

I updated my screenshot because I forgot to hide the actual question—it wasn’t supposed to be public. But of course you noticed the duplicate entries, which I also wanted to mention. 🙂

[thorsten]

@seemaussharma-dev Looks like your database got corrupted somehow - I don't think it's possible to get a backup?