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Update faqs-sales-qualification-agent-engage.md #3352

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9 changes: 9 additions & 0 deletions ce/sales/faqs-sales-qualification-agent-engage.md
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Expand Up @@ -62,3 +62,12 @@ The Research-only mode has a configuration experience that allows admins to pers
## Which languages are supported by the Research and engage mode?

The Research and engage mode is only supported in English language.

## Can I customize the research capabilities of the Sales Qualification Agent?
Yes. You can enrich the agent’s research by adding internal and public knowledge sources. This applies to both Research-only and Research+Engage modes.
Examples of customizable research areas:

- Company Background: Internal CRM tables, curated industry sources.
- Strategic Priorities: Annual reports, internal strategy docs.
- Financials: Dataverse finance tables, SEC filings.
- Recent News: Limit public sites to those most relevant to your industry.